Privacy Policy

1. Information We Collect

We may collect personal and commercial information that you provide directly or that is collected automatically when you use our website.

• Name, billing address, shipping address, email address, and phone number.
• Account credentials, preferences, wish lists, and saved cart details.
• Order history, transaction details, refunds, returns, and delivery information.
• Payment-related information processed through secure third-party payment providers.
• Device data, IP address, browser type, pages visited, referral source, and cookie data.

2. How We Use Information

• To create and manage your account.
• To process orders, payments, shipping, exchanges, and returns.
• To send order confirmations, delivery updates, and service communications.
• To personalize product suggestions, promotions, and website content.
• To detect fraud, abuse, unauthorized activity, and security incidents.
• To comply with legal obligations, tax requirements, and dispute resolution needs.

3. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to keep the website functioning, remember your preferences, measure traffic, improve marketing performance, and enhance your shopping experience.

You can control certain cookies through your browser settings. Disabling some cookies may affect website functionality, saved carts, account login, and checkout performance.

4. Payment Processing

Payments are handled through trusted third-party payment gateways. We do not store full credit card or debit card numbers on our servers unless explicitly stated as part of a secure and compliant payment solution.

Payment providers may collect and process transaction details subject to their own privacy and security policies.

5. Sharing of Information

We may share information only where needed to operate the business and fulfill services.

• Shipping and logistics partners delivering your order.
• Payment gateways and fraud-prevention providers.
• Technology, hosting, analytics, customer support, and marketing service providers.
• Government authorities, regulators, courts, or law enforcement when legally required.
• Business successors in connection with a merger, sale, financing, or acquisition.

6. Marketing Communications

If you subscribe to newsletters or promotional alerts, we may send product announcements, offers, cart reminders, and seasonal campaigns.

You can unsubscribe at any time using the opt-out link in our emails or by contacting customer support. Service-related messages about orders or your account will still be sent when necessary.

7. Data Retention

We retain personal information only for as long as necessary for order fulfillment, support, recordkeeping, tax compliance, fraud prevention, legal claims, and business operations.

Retention periods may vary depending on the type of information and applicable legal or regulatory obligations.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, update, delete, restrict, object to, or request a copy of your personal information.

We may need to verify your identity before processing certain requests. Some rights may be limited where legal exceptions apply.

9. Security Measures

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

No online service can guarantee absolute security, so we encourage customers to use strong passwords and protect their account credentials.

10. Children’s Privacy

Our ecommerce website is not intended for children under the age required by applicable law to provide valid consent. We do not knowingly collect personal information from children without proper authorization.